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Greenspoon is an online supermarket that offers everything you need, from groceries to household essentials, all at great prices. We provide fast, reliable delivery, with the option to have your order at your door within 99 minutes through GreenspoonGo. Pay easily with Mpesa or Card, and enjoy a hassle-free shopping experience.

Use our mobile app or our website to start shopping. Navigate to the different product categories using the menu at the top of the page. Don’t forget to check items that are on our sale page, organic page or new. The search bar at the top of the page is a perfect way to find products. You can pay using M-PESA or Credit Card (if there is an issue, do let us know). Happy shopping!

Click the login/register section (top right on both our mobile app and website). Enter your email and password and click register. You’ll get an email to confirm your account registration.

At checkout, please select the GreenspoonGo delivery option, and get your order in under 99 minutes for only Kshs 200.

What is our Promise?

We make your life easier, tastier, and more convenient. Greenspoon is your one-stop shop for everything you need — from groceries to daily essentials — delivered straight to your door. We focus on quality, speed, affordability and simplicity, all while making a positive impact on the planet. Here’s our promise:

  • Everything You Need: From groceries to household essentials, we’ve got it all covered.
  • Great Prices: We ensure you get great value with competitive prices on high-quality products.
  • Quick & Simple Delivery: With our fast delivery service, including GreenspoonGo for under 99-minute delivery, our dedicated riders ensure your essentials arrive quickly and safely.
  • Amazing Service: We pride ourselves on super customer service — from easy ordering to friendly, reliable riders who bring your orders right to your doorstep.
  • Sustainability: We’re committed to ethical practices, fair partnerships, and eco-friendly choices, ensuring a better future for all.

At Greenspoon, it’s more than just shopping — it’s about simplifying your life.

We love to say “all the yum, zero run” because we bring your shopping right to your doorstep, saving you time and effort. If you’re in a real rush, select GreenspoonGo which will be with you in under 99 minutes!

  • You are welcome to collect from our warehouse in Regen, Kikuyu
  • Orders below KES 5,000:
    • KES 50 within Nairobi County
  • Orders above 5000/- within Nairobi, FREE delivery!
  • For GreenspoonGo we charge KES 200 – within Nairobi County only
  • Orders outside Nairobi we charge KES 1500 via Wells Fargo courier

We’d love that! Please use the code honestlydelicious for KES 500 discount on your first shop!

Please put this in the order notes when you check out, we try our best to adhere to your request. To be sure, it is wise to contact us through WhatsApp to check the delivery timeline!

The Quick Shop (list icon in right top corner) has a list of all the items you have ever purchased – this makes it easy to do your weekly shop and also helps in not forgetting anything!

You can order up to 5 days ahead! Please contact our Customer Experience team to pre-order for a longer period beforehand.
Please try once more – or contact our team through WhatsApp: they can place your order for you!
For most products we only sell what we have in stock – if you have any requests that go beyond what we have stocked, please contact our Customer Experience team and we will arrange for your order to be fulfilled.
Check out the “Back in Stock” section on our website for items that have just come back into the warehouse and are ready to be dispatched to you. You can also ask our Customer Experience team to let you know.
  • At times we have many people on the site at the same time. So it could be that somebody else checked out between the time you added to cart and checked out. However it could also be the case that you have an order that was not completed and that has reserved stock.

  • To resolve this, you can go to your Account > Order History to see any orders that are still open. From there you can pay or cancel the order, so the reserved stock is released.

Yes you can! When you checkout – select: this is a gift and you can write a gift message. The receiver will get a handwritten postcard with your message.
This is unfortunately something that happens with some international credit cards. It is something that is there to protect you from fraud. Sometimes banks consider transactions in countries like Kenya suspicious. You can contact us to get a payment link to complete the payment. Also, you can contact your bank with the payment error so they can disable the security protection.
  • If you select GreenspoonGo before 7pm, you’ll get your order within 99 minutes.

  • If you place your order before 12pm, you will receive your order the same day (before 7pm)  if you reside in Nairobi and the next day outside Nairobi. In your email you will receive a tracking link from which you can follow and contact the driver.

  • If you place your order after 12pm and select standard delivery, it will be delivered to you the next day before 3pm. 

  • We work every day of the year! 

Yes. We deliver the same day in Nairobi and the next day (almost) everywhere in Kenya via Fargo courier. Some destinations in Kenya have a longer processing time, for example Turkana and Lamu.
Yes, we deliver nationwide! We use Fargo Courier to deliver outside Nairobi, so anywhere they have a depot, we deliver.
Select the county and location where you are. Fargo will ship the order overnight to the nearest post station and will give you the option to collect or deliver the order.
Once your order has been shipped out, you will get an SMS alert and an email notifying you your order is on the way to you and at what time you can expect our drivers to deliver. If the order is On The Way, you will also receive a tracking link through email where you can see the live location of the Driver.
  • Organic food is the product of a farming system which avoids the use of man-made fertilizers, pesticides, growth regulators and livestock feed additives. This means that there will not be harmful chemicals on your product and the product is very safe for consumption. Because the food grows naturally, it keeps more flavour and has more nutrients. We have a selection of Organic products that you can find on this page.

No they are not. At this moment the market for pure organic products is too small for many suppliers to focus on organic. If you join the Greenspoon movement you will support suppliers to move to more organic farming.
  • Pasture raised means the animal has been raised outdoors, on pasture, where it is free to roam around and consume grasses and bugs. It means that a sizeable portion of their diet comes from the outdoors. Pasture raised animals have access to drinking water and shade throughout the day, and live a relatively natural life outdoors in pasture. 

  • Pasture-raised chickens, ducks and pigs are usually fed grains at the end of the day, in addition to the pasture they consume.

  • Beef is typically only raised on grass, no grains are given at all.

  • Lambs are typically supplemented with legumes and some grain.

  • Pasture-raised animals have a healthier life, so they naturally need less medication than animals that are raised in cramped conditions where disease can spread quickly and their immune systems are compromised by the lack of decent living conditions.  

Regenerative farming uses practices and methods that reverse climate change by rebuilding organic soil matter, and restoring degraded soil – this results in carbon drawdown, and improves the water cycle. The amazing thing about regenerative farming is that it not only does no harm to the environment, it actually improves it by using technologies that regenerate and revitalize the soil. It is dynamic and holistic, incorporating permaculture and organic practices, and in the case of our regenerative chicken, uses mobile shelters which are moved daily to restore and regenerate the soil. We believe if you are eating meat, you should be eating regeneratively raised meat.
We typically ship semi-ripe fruits and vegetables. This is better for transport and it makes sure that the product can stay for a while when it reaches your home!
Yes, please do and we can recycle!
Yes, absolutely. Please give them a rinse or wash and we will send them back to the producers to be reused. Even better, with many of our glass returns we actually credit your account with funds!
We can try everything we can – please include it in your order notes!
For comparable products we look at prices and adjust them downwards when we find that other retailers are selling them at a lower price. Please let us know if you do find a place where you can find the product at a lower price.
On the check out page, click on Apply Funds or Coupon.
  • Once the funds have been credited into your funds account you will get an email notification.

  • Log in to the website, and in the top right corner where the customer name appears, select the drop down. You will see a list of options with refunds and funds details > navigate to this to see your records. 

Yes, on occasion! Give us a WhatsApp or call on 0727444777 and tell us what you need to order.

Delivery FAQs

No, we do not have a minimum order value!

  • For orders below KShs 5000 within Nairobi, we charge a delivery fee of KShs 50 and KShs 500 within reach of Nairobi.

  • For orders above KShs 5000 within Nairobi, delivery is free.

  • For orders outside Nairobi we charge a KShs 1500 Wells Fargo courier. This is for the cost of the polystyrene boxes as well as the transport.

  • For GreenspoonGo delivery within 99 minutes in Nairobi, we charge a delivery fee of KShs 200.

  • We deliver via Wells Fargo courier country-wide.

  • We have all cold/frozen items well packed in airtight, insulated boxes with ice packs, keeping the product cool for at least 48 hours.

  • To receive your order between 11-15 hours, place the order before 10pm.

  • To receive an order between 15-19 hours ,place the order before 12pm.

  • We can often deliver faster using GreenspoonGo option which enables you to receive the order under 3hrs from when you place it.

Yes! You can collect your order from our warehouse in Regen when you choose the click & collect option at checkout.

Other FAQs

Yes we are – we certified in 2022 with a score of 83.5.

Kindly share an email with a brief of your products to our Products Team via tale@greenspoon.co.ke.

You can always contact:

  • Juliet Kennedy – juliet@greenspoon.co.ke zero seven two four four two one four zero nine https://www.linkedin.com/in/julietaggmanning/
  • Alexander Osinga – alexander@greenspoon.co.ke zero seven five eight seven two four one seven zero https://www.linkedin.com/in/aosinga/
You can contact Elijah Karanja – elijah@greenspoon.co.ke zero seven zero two five seven seven one eight three

Greenspoon is privately owned by the directors Juliet & Alexander and a consortium of investors from The Netherlands. They have also invested in Bio Food Products and Highlands Mineral Water Company in Kenya. Greenspoon is a 100% separate entity. Read more here: https://greenspoon.co.ke/greenspoon-ltd-secures-growth-capital-for-rapid-expansion/

It is best if you share your resume, and a good introduction to hr@greenspoon.co.ke. Follow our LinkedIn page for the latest news and vacancies https://www.linkedin.com/company/33207052

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+254 727 444 777
shop@greenspoon.co.ke

Nairobi, Kenya

Need help?

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